Sam & Sam International LLC (“Sam & Sam,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit samandsam.org, request a freight quote, or communicate with us.
Information We Collect
We may collect information that you voluntarily provide by telephone or email, including your name, company name, email address, telephone number, shipment origin and destination, commodity, weight, equipment requirements, pickup and delivery dates, and other information necessary to quote or coordinate transportation services.
Our website hosting and security providers may automatically process limited technical information such as an IP address, browser type, device type, referring page, access time, and basic server logs. This information helps operate, secure, and troubleshoot the website.
How We Use Information
- Respond to inquiries and prepare freight quotes.
- Arrange, manage, and provide transportation or brokerage services.
- Communicate shipment status and provide customer support.
- Maintain business, accounting, compliance, and transaction records.
- Protect our website, customers, carriers, and business from fraud or misuse.
- Meet legal, regulatory, insurance, and contractual obligations.
How We Share Information
We may share information as reasonably necessary with shippers, receivers, motor carriers, service providers, insurers, financial institutions, professional advisers, and government or regulatory authorities. We may also disclose information when required by law, to enforce agreements, or to protect rights, safety, property, and the integrity of transportation transactions.
We do not sell personal information for money.
Cookies and Third-Party Services
The website may use essential technologies required for hosting, security, and reliable delivery. It also loads web fonts provided by Google. Third-party providers may process limited technical information according to their own privacy practices. We do not currently use the website for behavioral advertising.
Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described above, including business, legal, safety, tax, insurance, and dispute-resolution needs. We use reasonable administrative and technical safeguards, but no electronic transmission or storage method can be guaranteed completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you previously provided. We will review requests under applicable law and may retain records when required for legal, compliance, fraud-prevention, or legitimate business purposes.
Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through this website.
Changes to This Policy
We may update this Privacy Policy when our practices or legal obligations change. The effective date at the top of this page identifies the latest revision.